The following terms of use (“Terms of Use”) constitute a binding legal agreement between you and www.iknowauto.com (“IKNOW AUTO,” “we,” or other first person pronouns). These Terms govern your use of our ‘PLATFORM’ that includes a website, www.iknowauto.com (“Site”), our mobile application (“Application”) and your use and participation in any related services provided through either (the “Services”).

These Terms are legally binding between you and us. If you are going to use our Application and/or Services, we recommend you read it because we want you to gain comfort and confidence in this Agreement.

BY USING OUR PLATFORM OR CLICKING THE CHECKBOX NEXT TO “I AGREE TO THE IKNOW AUTO TERMS OF USE,” BY INSTALLING OR USING THE APPLICATION, OR BY ACCESSING OR USING THE SERVICES, YOU: (1) ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS AGREEMENT (WHICH INCLUDES THESE TERMS AND ANY APPLICABLE SUPPLEMENTAL TERMS); (2) REPRESENT THAT YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT; (3) REPRESENT THAT YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT, PERSONALLY OR IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF AN ENTITY, ON BEHALF OF THAT COMPANY AND TO BIND SUCH COMPANY TO THE TERMS OF THIS AGREEMENT; AND (4) ACCEPT THAT WE HAVE NO RESPONSIBILITY FOR YOUR SAFETY. IF YOU DO NOT ACCEPT AND AGREE TO ALL OF THE FOLLOWING TERMS AND CONDITIONS, OR IF YOU DO NOT HAVE SUCH AUTHORITY, DO NOT USE OUR PLATFORM OR ANY OF THE SERVICES THAT THE PLATFORM PROVIDE. ALSO, BY YOUR CLICKING ON THE CHECKBOX NEXT TO “I AGREE TO THE IKNOW AUTO TERMS OF USE” CONSTITUTES YOUR ELECTRONIC SIGNATURE ON THIS AGREEMENT AND YOUR CONSENT TO EXECUTE THIS AGREEMENT ELECTRONICALLY.

IN NO EVENT ARE IKNOW AUTO OR ITS OPERATORS LIABLE FOR ANY INJURIES OR LOSSES BY ANY PARTY RELATED TO THE USE OF OUR PLATFORM. BY USING THE SURVIVES OFFERED VIA THE PLATFORM, YOU AGREE TO ASSUME THE RISK WHEN USING THE SERVICES DESCRIBED HEREIN INCLUDING, BUT NOT LIMITED TO, ALL THE RISKS ASSOCIATED WITH ANY ONLINE OR OFFLINE INTERACTIONS OR ASSOCIATIONS WITH OTHER USERS. YOU AGREE TO TAKE ALL PRECAUTIONS NECESSARY PRIOR TO AND WHILE UTILIZING THE SERVICES OFFERED HEREIN. YOU ALSO AGREE TO READ THE SAFETY SUGGESTIONS AND SAFETY TERMS DESCRIBED HEREIN IN THE TERMS.

IMPORTANT, PLEASE READ: THE TERMS INCLUDE A CLASS ACTION WAIVER AND REQUIRE BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS.

We know that your privacy is important, so we created a privacy policy that describes our collection, use and disclosure practices regarding any personal information that you provide to us.

PLEASE NOTE THAT these Terms are subject to change by IKNOW AUTO in its sole discretion at any time. When changes are made, we will make a new copy of the Terms available in the Application and website for your review. We will also update the “Last Updated” date at the top of these Terms. YOUR CONTINUOUS USE OF OUR APPLICATION, SITE, SERVICES WILL CONSIDER YOUR ACCEPTANCE TO THE UPDATED TERMS, UNLESS We will require you to provide consent to the updated Terms in a specified manner before further use of the Application or the Services are permitted.

Your use of, and participation in, certain Services may be subject to additional terms (“Supplemental Terms”) and such Supplemental Terms will either be listed in these Terms of Use or will be presented to you for your acceptance when you sign up to use the Services. If these Terms of Use are inconsistent with such Supplemental Terms, the Supplemental Terms shall control. These Terms of Use and any applicable Supplemental Terms are referred to herein as the “Terms.”

  1. Services. IKNOW AUTO provides a website marketing, development, SEO, and appurtenant services. By “IKNOW AUTO,” we mean the Application, Site, Service and the information and content available in any of the foregoing.
  2. Requirements as applicable for Use of Our Platform (which includes and not limited to Site and Services). In order to use our Site and all of the following requirements apply
    1. You must be at least 18 years of age.
    2. You must safeguard your username and password information; you may not share this information with anyone else and are responsible for all activity on your account. You agree that you shall monitor your account to restrict use by minors and you shall not allow your children to use your account. By using our platform you acknowledge that IKNOW AUTO is not responsible for ascertaining who actually controls the email accounts used in our system.
    3. You agree to provide and maintain true, accurate, current and complete information about yourself. IKNOW AUTO does not conduct any background check or screening on its users. If another person has posted your personal information, such as address, phone number, email address, or other, on our platform, then please report that user, or contact us immediately and we will remove the offending information. There is nothing more we can do and we do not accept any liability whatsoever for this type of problem.
    4. IKNOW AUTO reserves the right to remove or reclaim any usernames at any time and for any reason.
    5. You must treat all information about our Services and other User Submissions (defined below) as confidential information. You may use this information only for the purpose of fulfilling your obligations as a participant in the Services, and you may not share this information with any third party.
  3. Mobile Application.
    1. Subject to your compliance with these Terms, IKNOW AUTO grants you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use a copy of the Application on a mobile device that you own or control and to run such copy of the Application solely to access the Services for your own internal purposes.
    2. You acknowledge and agree that the availability of the Application and the Services is dependent on the third party from whom you received the Application license, e.g., the Apple iPhone or Android app stores (“App Store”). You acknowledge that these Terms are between you and IKNOW AUTO and not with the App Store. IKNOW AUTO, not the App Store, is solely responsible for the Services and Application, the content thereof, maintenance, support services, and warranty therefor, and addressing any claims relating thereto (e.g. product liability, legal compliance, or intellectual property infringement). In order to use the Application, you must have access to the internet, and you agree to pay all fees associated with such access. You also agree to pay all fees (if any) charged by the App Store in connection with the Application or Services. You agree to comply with, and your license to use the Application is conditioned upon your compliance with, all applicable third party terms of agreement (e.g., the App Store’s terms and policies) when using the Application and the Services. You acknowledge that the App Store (and its subsidiaries) are third party beneficiaries of these Terms and will have the right to enforce them.
    3. The following applies to any App Store Sourced Application:
      • You acknowledge and agree that (i) these Terms are concluded between you and IKNOW AUTO only, and not Apple, and (ii) IKNOW AUTO, not Apple, is solely responsible for the App Store Sourced Application and content thereof. Your use of the App Store Sourced Application must comply with the App Store Terms of Service.
      • You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Sourced Application.
      • In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App Store Sourced Application to you and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store Sourced Application. As between IKNOW AUTO and Apple, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of IKNOW AUTO.
      • You and IKNOW AUTO acknowledge that, as between IKNOW AUTO and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App Store Sourced Application or your possession and use of the App Store Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
      • You and IKNOW AUTO acknowledge that, in the event of any third party claim that the App Store Sourced Application or your possession and use of that App Store Sourced Application infringes that third party’s intellectual property rights, as between IKNOW AUTO and Apple, IKNOW AUTO, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms.
      • You and IKNOW AUTO acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms as related to your license of the App Store Sourced Application, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms as related to your license of the App Store Sourced Application against you as a third party beneficiary thereof.
      • Without limiting any other provision of these Terms, you must comply with all applicable third party terms of agreement when using the App Store Sourced Application.
      • Certain software code incorporated into or distributed with the Application may be licensed by third parties under various “open-source” or “public-source” software licenses (such as the GNU General Public License, the GNU Lesser General Public License, the Apache License, the Berkeley Software Distribution License, and the Sun Public License) (collectively, the “Open Source Software”). Notwithstanding anything to the contrary in these Terms, the Open Source Software is not licensed and instead is separately licensed pursuant to the terms and conditions of their respective open-source software licenses. You agree to comply with the terms and conditions of such open-source software license agreements.
      • When you use our Application, we collect location information from the GPS functionality on your device. You hereby authorize us and our Services to take such actions and access such data. You can grant or revoke your consent at any time and prevent us from continuing to access your GPS information by changing the settings on your device, but our Services may not function as intended. You hereby authorize the Application to access such components of your mobile device. You acknowledge and agree that: (a) such information may be made available to IKNOW AUTO; and (b) IKNOW AUTO merely makes this information available upon your request and is not responsible for the correctness of such information and any use of such information by third parties.
      • You understand that the Application and the Services are evolving. As a result, IKNOW AUTO may require you to accept updates to the Application or other software that you have installed on your computer or mobile device. You acknowledge and agree that IKNOW AUTO may update the Application with or without notifying you. You may need to update third party software from time to time in order to receive the Services or use the Application.
    4. Deactivation of Account
      • IKNOW AUTO may immediately deactivate your Account if you violate these Terms.
    5. Communication from IKNOW AUTO. You consent to e-mail and text message/SMS communication from IKNOW AUTO and other participants in the Services. We do not charge for this Service. However, you are responsible for all message and data rates that may be charged from your carrier for these messages. You may not opt-out from these messages, as they are necessary for providing the Services. We will not be liable for any delays in the receipt of any SMS messages as delivery is subject to effective transmission from your mobile service operator.
    6. Intellectual Property. IKNOW AUTO intellectual property are protected by copyright laws throughout the world and subject to other intellectual property and proprietary rights and laws. Subject to these Terms, IKNOW AUTO grants you a limited license to reproduce portions of the IKNOW AUTO for your internal use. Unless otherwise specified by IKNOW AUTO in a separate license, your right to use any IKNOW AUTO that you access or download through the Application or the Services is subject to these Terms. Except for User Submissions (defined below) and third party content, the Site and the Services, including text, software, graphics, photos, interactive features and other content and the trademarks and logos displayed on the Site are owned by IKNOW AUTO and its licensors and are subject to copyright, trademark, and other intellectual property rights under U.S. and international laws.
    7. Prohibited Uses.
      While visiting or using the IKNOW AUTO Properties, you are prohibited from:
      • Violating any local, state, national, or international law or regulation.
      • Transmitting any material that is abusive, harassing, tortious, defamatory, vulgar, pornographic, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
      • Transmitting any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.
      • Transmitting any material that contains adware, malware, spyware, software viruses, or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.
      • Impersonating any person or entity, or otherwise misrepresenting your affiliation with a person or entity.
      • Interfering with or disrupting the IKNOW AUTO website or servers or networks connected to the IKNOW AUTO website, or disobeying any requirements, procedures, policies or regulations of networks connected to the IKNOW AUTO website.
      • Accessing the IKNOW AUTO servers or networks by any automated means.
      • Reproducing, duplicating, copying, selling, reselling, or exploiting for any purposes any portion of the IKNOW AUTO website or apps, except as authorized by these Terms or as otherwise authorized in writing by us.
      • Harming another person, including minors, in any way;
      • Creating more than one account.
      • Circumventing any technical limitations we impose on use of the IKNOW AUTO website and apps.
      • Using the IKNOW AUTO website and apps if we have deactivated your account.
    8. User Submissions. IKNOW AUTO may enable you to post, upload, e-mail, transmit or otherwise make available, your own content, information data or materials through the Services (“User Submissions”). User Submissions are the sole responsibility of the party from whom such User Submissions originated. You grant us a non-exclusive, fully-paid, world-wide, transferable, perpetual, irrevocable, royalty-free license, with the right to grant sublicenses, to display, publicly perform, distribute, store, transcode, broadcast, transmit, reproduce, edit, modify, create derivative works, and otherwise use your User Submissions in any manner, in any medium, for any purpose in connection with IKNOW AUTO, the Site or the Services. You acknowledge and agree that you have no expectation of compensation or confidentiality with respect to any User Submission. User Submissions may be available to all users of the Site. We may refuse or remove User Submissions at any time. You represent and warrant that: (a) you own all rights in your User Submissions or you have acquired all necessary rights in your User Submissions to enable you to grant IKNOW AUTO the rights in your User Submissions described above, and (b) your User Submissions do not infringe the intellectual property rights, privacy rights, publicity rights, or other rights of any third party. We have no obligation to pre-screen User Submissions or any other content on the Site or Services, although we reserve the right in our sole discretion to pre-screen, refuse or remove such content.
    9. Feedback. If you provide us with any suggestions or feedback, we may use these suggestions or feedback for any purpose without attribution, accounting or compensation to you on a perpetual basis.
    10. Third Party Websites and Service Providers. You may have access to materials that are hosted by another party. You agree that it is impossible for IKNOW AUTO to monitor such materials and that you access these materials at your own risk. The Site may provide information from and links to third party websites (“Third Party Websites”) and advertisements for third parties (collectively, “Third Party Websites & Ads”). When you click on a link to a Third Party Website & Ad, we will not warn you that you have left our Website and are subject to the terms and conditions (including privacy policies) of another website or destination. Such Third Party Websites are not under the control of IKNOW AUTO. IKNOW AUTO is not responsible for any Third Party Websites & Ads. IKNOW AUTO provides these Third Party Websites & Ads only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third Party Websites & Ads, or their products or services. You use all links in Third Party Websites & Ads at your own risk. When you leave our Website, our Terms no longer govern. You should review applicable terms and policies, including privacy and data gathering practices, of any Third Party Websites, and should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.
    11. Disclaimer. YOUR USE OF THE IKNOW AUTO PROPERTIES IS AT YOUR SOLE RISK. THE IKNOW AUTO PROPERTIES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IKNOW AUTO AND ITS OFFICERS, EMPLOYEES, DIRECTORS, SHAREHOLDERS, AFFILIATES, AGENTS, AND LICENSORS (COLLECTIVELY, THE “COVERED PARTIES”) DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED (INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE AND NON-INFRINGEMENT), STATUTORY OR OTHERWISE WITH RESPECT TO THE SERVICES PROVIDED ON THE PLATFORM AND THE INFORMATION CONTAINED HEREIN INCLUDING WITHOUT LIMITATION WITH RESPECT TO ANY BOOSTER SEATS PROVIDED BY IKNOW AUTO OR THE INSTALLATION OF SUCH BOOSTER SEATS. THE COVERED PARTIES MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF CONTENT AVAILABLE ON OR THROUGH THE IKNOW AUTO PROPERTIES OR THE DRIVERS, ARRANGERS, RIDERS OR OTHER USERS. IKNOW AUTO DISCLAIMS LIABILITY FOR THE CONDUCT OF ANY OF THE USERS OF THE PLATFORM OR ITS SERVICES AND ASSUMES NO RESPONSIBILITY FOR ANY ERROR, OMMISSIONS, INTERRUPTIONS, DELAYS, DEFECTS, COMMUNICATION, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO OR ALTERATION OF THE SITE OR USER OR MEMBER COMMUNICATIONS
    12. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COVERED PARTIES (AS DEFINED ABOVE IN SECTION 11) BE LIABLE UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STATUTORY, OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES), ARISING FROM OR RELATING TO YOUR USE OF THE SITE OR SERVICES. IN NO EVENT SHALL THE COVERED PARTIES TOTAL AGGREGATE LIABILITY FOR ALL DAMAGES ARISING UNDER OR RELATED TO YOUR USE OF THE SITE AND THE SERVICES EXCEED THE GREATER OF: (I) THE TOTAL AMOUNT OF FEES WE RECEIVE FROM YOU IN THE THREE (3) MONTHS PRIOR TO THE DATE OF THE EVENT GIVING RISE TO OUR LIABILITY AND (II) TEN DOLLARS (U.S. $10.00). THESE LIMITS APPLY EVEN IF A STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW LIMITS ON CERTAIN LIABILITIES SO THESE LIMITATIONS MAY NOT APPLY TO YOU.
    13. Release. You hereby release the Covered Parties from claims, demands any and all losses, damages, rights, claims, and actions of any kind including, without limitation, personal injuries, death, and property damage, that is either directly or indirectly related to or arises from (i) your use of the Application or Services, or (ii) any services arranged as a result of your activities through IKNOW AUTO Services. If you are a California resident, you waive California Civil Code 1542, which says: “A general release does not extend to claims which the creditor does not now or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”
    14. Indemnity. You will indemnify, defend, and hold harmless the Covered Parties against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys’ fees and legal costs) of any kind or nature, arising from or relating to (a) your violation or breach of any provision of these Terms, or any applicable law or regulation, whether or not referenced herein; (b) your violation of any rights of any third party, or (c) your use of, or inability to use, the IKNOW AUTO Services or any activity resulting from such use. IKNOW AUTO reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with IKNOW AUTO in asserting any available defenses. You agree that the provisions in this section will survive deactivation of your Account or the Services.
    15. Right to Modify or Discontinue the Services. IKNOW AUTO reserves the right to modify or discontinue the Services with or without notice to you. IKNOW AUTO shall not be liable to you or any third party should IKNOW AUTO modify or discontinue the Services. IKNOW AUTO has no obligation to continue providing any Services. If you want to terminate any Services provided by IKNOW AUTO, you may do so by (a) notifying IKNOW AUTO at any time and (b) deleting the Application from your mobile device. Your notice should be sent, in writing, to IKNOW AUTO's address set forth below. IKNOW AUTO will not have any liability whatsoever to you for any deactivation or termination. All provisions of the Terms which by their nature should survive, shall survive termination of Services, including without limitation, ownership provisions, warranty disclaimers, and limitation of liability.
    16. Arbitration Agreement; Class Waiver; Waiver of Trial by Jury. Please read this Section (“Arbitration Agreement”) carefully. It is part of your agreement with IKNOW AUTO and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
      • Applicability of Arbitration Agreement. All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) in connection with the Terms or the use of any product or service provided by IKNOW AUTO that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement. This Arbitration Agreement applies to you and IKNOW AUTO, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under the Terms.
      • Notice Requirement and Informal Dispute Resolution. Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute (“Notice”) describing the nature and basis of the claim or dispute, and the requested relief. A Notice to IKNOW AUTO should be sent to:1821 Railroad Street, Corona California 92880. After the Notice is received, you and IKNOW AUTO may attempt to resolve the claim or dispute informally. If you and IKNOW AUTO do not resolve the claim or dispute within 30 days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.
      • Time Limits. If you or IKNOW AUTO pursue arbitration, the arbitration action must be initiated and/or demanded within the statute of limitations (i.e., the legal deadline for filing a claim) and within any deadline imposed under the AAA Rules for the pertinent claim.
      • Authority of Arbitrator. If arbitration is initiated, the arbitrator will decide the rights and liabilities, if any, of you and IKNOW AUTO, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the AAA Rules, and the Terms. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and IKNOW AUTO.
      • Waiver of Jury Trial. THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement. Arbitration procedures are typically more limited, more efficient and less costly than rules applicable in court and are subject to very limited review by a court. In the event any litigation should arise between you and IKNOW AUTO in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND IKNOW AUTO WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by an Arbitrator.
      • Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.
      • Confidentiality. All aspects of the arbitration proceeding, including but not limited to the award of the arbitrator and compliance therewith, shall be strictly confidential. The parties agree to maintain confidentiality unless otherwise required by law. This Paragraph shall not prevent a party from submitting to a court of law any information necessary to enforce this Agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.
      • Severability. If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Agreement shall continue in full force and effect.
      • Right to Waive. Any or all of the rights and limitations set forth in this Agreement may be waived by the party against whom the claim is asserted. Such waiver shall not waive or effect any other portion of this Agreement.
      • Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with Company.
      • Small Claims Court. Notwithstanding the foregoing, either you or IKNOW AUTO may bring an individual action in small claims court.
      • Emergency Equitable Relief. Notwithstanding the foregoing, either party may seek emergency equitable relief before a state or federal court in order to maintain the status quo pending arbitration. A request for interim measures shall not be deemed a waiver of any other rights or obligations under this Arbitration Agreement.
      • Courts. In any circumstances where the foregoing Agreement permits the parties to litigate in court, the parties hereby agree to submit to the personal jurisdiction of the courts located within Orange County, California, for such purpose.
    17. Other Provisions.
      • No joint venture, partnership, employment, or agency relationship exists between you, IKNOW AUTO or any other participant in the Services.
      • IKNOW AUTO shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials.
      • We may communicate with you by sending an email to the email address associated with your account, sending a text message/SMS to the cell phone number associated with your account and/or posting on the Site itself. You can provide any notices to us by sending an email to [email protected]
      • Governing Law. The Terms and any action related thereto will be governed and interpreted by and under the laws of the State of California, consistent with the Federal Arbitration Act, without giving effect to any principles that provide for the application of the law of another jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
      • If you believe that IKNOW AUTO has not adhered to these Terms, please contact IKNOW AUTO by emailing us at [email protected] We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to initiate the applicable Arbitration or Dispute Resolution procedure. You must bring any claims against any Covered Parties within one year unless the law requires a longer timeframe. Claims not filed within those limits are permanently barred.
      • If any provision of the Terms is legally unenforceable, that provision shall be limited to the least extent necessary to render it enforceable (or eliminated if it cannot be made enforceable) and the validity and enforceability of the remaining provisions will not be affected. No waiver of these or any applicable Supplemental Terms will be effective unless it is in an explicit writing and signed by the waiving party.

Last updated on November 28, 2017

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